Dr. Steve Albrecht has taught library safety and security workshops since 2000. His ALA book, Library Security, was published in 2015. He is nationally known for his efforts in workplace violence prevention and helping organizations deal with difficult or challenging customers. He holds a doctorate in Business Administration, an MA in Security Management, a BS in Psychology,and a BA in English. He worked for the San Diego Police Department for 15 years, in both patrol and investigations. He has written 17 books on business, security and law enforcement subjects.