"Library Leadership" Track
Thursday, January 26
This track is geared toward library managers or directors.
Thursday, January 26
This track is geared toward library managers or directors.
10:30 am: Implementing Core Competencies for Your Library Staff
Penny Talbert, Executive Director
Ephrata Public Library; Ephrata, PA
Come hear how one library has successfully implemented a staff competency training. Penny Talbert, Executive Director of the Ephrata Public Library, will review the steps she and her staff used to implement an 11-week training program designed so that everyone on staff could learn to help patrons with any library service competently and confidently.
Penny Talbert, Executive Director
Ephrata Public Library; Ephrata, PA
Come hear how one library has successfully implemented a staff competency training. Penny Talbert, Executive Director of the Ephrata Public Library, will review the steps she and her staff used to implement an 11-week training program designed so that everyone on staff could learn to help patrons with any library service competently and confidently.
1 pm: On My Honor: Creating an Ethical Work Environment
Marge Loch-Wouters, Founder
Loch-Works Consulting; La Crescent, MN
What does it mean to work in an ethical way – both for yourself as a library manager and for those you manage? Join Marge Loch-Wouters as she examines needs vs. wants in library leadership, empowering employees to lead more ethical work lives, the push-pull of servant-leader and leader-first paradigms within an institution, and practical ways to create a positive, ethical work environment.
Marge Loch-Wouters, Founder
Loch-Works Consulting; La Crescent, MN
What does it mean to work in an ethical way – both for yourself as a library manager and for those you manage? Join Marge Loch-Wouters as she examines needs vs. wants in library leadership, empowering employees to lead more ethical work lives, the push-pull of servant-leader and leader-first paradigms within an institution, and practical ways to create a positive, ethical work environment.
2:30 pm: You Can Do It: Coaching and Disciplining Library Employees
Sarah Houghton, Director
San Rafael Public Library; San Rafael, CA
Supervisors, managers, and team leaders all spend a lot of time working with other people—coaching them, managing them, leading them, and sometimes disciplining them. This webinar will give you a fresh perspective on people management whether you’re a new supervisor, want to understand how coaching and discipline work, or are facing a tricky situation with an employee. Learn how your awesome coaching skills can help people learn new abilities or address poor performance. If coaching isn’t working, or the employee’s performance leaves much to be desired, discipline may be in order. Find out how progressive discipline works as an escalating range of responses to employee performance problems. The coaching-discipline dual approach to managing the people who work for you can be successful in both union and non-union workplaces. In addition to learning the benefits of these approaches, also learn how to approach the sometimes unpleasant conversations, insubordination, bullying, and other workplace difficulties. It’s hard—but you can do it!rvice.
Sarah Houghton, Director
San Rafael Public Library; San Rafael, CA
Supervisors, managers, and team leaders all spend a lot of time working with other people—coaching them, managing them, leading them, and sometimes disciplining them. This webinar will give you a fresh perspective on people management whether you’re a new supervisor, want to understand how coaching and discipline work, or are facing a tricky situation with an employee. Learn how your awesome coaching skills can help people learn new abilities or address poor performance. If coaching isn’t working, or the employee’s performance leaves much to be desired, discipline may be in order. Find out how progressive discipline works as an escalating range of responses to employee performance problems. The coaching-discipline dual approach to managing the people who work for you can be successful in both union and non-union workplaces. In addition to learning the benefits of these approaches, also learn how to approach the sometimes unpleasant conversations, insubordination, bullying, and other workplace difficulties. It’s hard—but you can do it!rvice.
