Management Track
Wednesday, January 27
This track is geared toward management best practices in libraries.
Wednesday, January 27
This track is geared toward management best practices in libraries.
10:30 a.m. - Nitty Gritty Policy Makeover
Does your library have too many policies? And if you do, do they need an overall? This webinar will examine policy vs. procedures and learn simple strategies to overhaul policies to give staff decision-making power translating to better service.
Participants Will:
- Discuss rewriting and condensing policies with library staff and board members
- Discuss how to create policies that are proactive and positive, rather than reactive and punitive
Jennie Garner, Director; North Liberty Library; North Liberty, IA
Does your library have too many policies? And if you do, do they need an overall? This webinar will examine policy vs. procedures and learn simple strategies to overhaul policies to give staff decision-making power translating to better service.
Participants Will:
- Discuss rewriting and condensing policies with library staff and board members
- Discuss how to create policies that are proactive and positive, rather than reactive and punitive
Jennie Garner, Director; North Liberty Library; North Liberty, IA
1 p.m. - Library Director Jenga: The Perpetual Challenge
Running a library is like playing Jenga. You need to work collaboratively to set up a solid base and then carefully move the pieces to ensure everything doesn’t come tumbling down. In this interactive session, come play online jenga and learn what the building blocks are to being an effective director and how moving them around can lead to success or failure.
Participants Will:
- Learn the building blocks to becoming a successful library director
- Discover the challenges in running a successful library and how to overcome them
- Learn how to work collaboratively to achieve your goals as a director
Kate Hall, Executive Director, Northbrook Public Library; Northbrook, IL
Kathy Parker, President and Owner, Kathy Parker Consulting
Running a library is like playing Jenga. You need to work collaboratively to set up a solid base and then carefully move the pieces to ensure everything doesn’t come tumbling down. In this interactive session, come play online jenga and learn what the building blocks are to being an effective director and how moving them around can lead to success or failure.
Participants Will:
- Learn the building blocks to becoming a successful library director
- Discover the challenges in running a successful library and how to overcome them
- Learn how to work collaboratively to achieve your goals as a director
Kate Hall, Executive Director, Northbrook Public Library; Northbrook, IL
Kathy Parker, President and Owner, Kathy Parker Consulting
2:30 p.m. - Decreasing Barriers to Library Use
The Wake County (North Carolina) Public Library System has made decreasing barriers to library use a priority in their strategic and tactical planning. This session will explore common barriers including unnecessary or restrictive policies, difficulties of accessing library facilities, lack of service awareness, and insufficient literacies.
Participants Will:
- Learn how the library has worked to combat the impact of these barriers by systematically reviewing and updating library policies and operational practices
- Learn how to respond to customer needs within their community
Katrina Vernon, Senior Library Manager for Facilities and Operations
Ann Burlingame, Deputy Director
Sarah Lyon, Manager for Customer Experience
Wake County Public Library System; Raleigh, NC
The Wake County (North Carolina) Public Library System has made decreasing barriers to library use a priority in their strategic and tactical planning. This session will explore common barriers including unnecessary or restrictive policies, difficulties of accessing library facilities, lack of service awareness, and insufficient literacies.
Participants Will:
- Learn how the library has worked to combat the impact of these barriers by systematically reviewing and updating library policies and operational practices
- Learn how to respond to customer needs within their community
Katrina Vernon, Senior Library Manager for Facilities and Operations
Ann Burlingame, Deputy Director
Sarah Lyon, Manager for Customer Experience
Wake County Public Library System; Raleigh, NC