Thursday, January 25
The conference has 7 sessions each day (listed in Central Standard Time). This day has 3 sessions in the Internal Communications and Programming tracks, following with a Closing Session to end the conference. You must register for each session individually.
9 a.m.
How to Be Heard (Without Screaming!) (Internal Communications)
Register
Have you ever felt like the teacher in a Peanuts cartoon? Your lips are moving...but no one's really HEARING you.
It's one thing to put information OUT - but how do you get THROUGH? That's the art of effective communication, and this workshop will reveal tools to help you be heard, including the power of preparation, sound bites (not just for TV interviews!), bridging back to your talking points, and the secret to eloquence.
Whether making a case for budget dollars, speaking at a podium, being interviewed by a reporter, or simply speaking up in a staff meeting, your voice is important. Brenda Viola's "HEARD" method was developed during her years as a news anchor/reporter and also addresses the pitfalls to speaking effectively while underscoring the importance of listening, too. Good communication is a key to success in business and in life. This webinar will empower you to connect the dots to get your message across.
Brenda Viola, Vici Communications, LLC (Florida)
The conference has 7 sessions each day (listed in Central Standard Time). This day has 3 sessions in the Internal Communications and Programming tracks, following with a Closing Session to end the conference. You must register for each session individually.
9 a.m.
How to Be Heard (Without Screaming!) (Internal Communications)
Register
Have you ever felt like the teacher in a Peanuts cartoon? Your lips are moving...but no one's really HEARING you.
It's one thing to put information OUT - but how do you get THROUGH? That's the art of effective communication, and this workshop will reveal tools to help you be heard, including the power of preparation, sound bites (not just for TV interviews!), bridging back to your talking points, and the secret to eloquence.
Whether making a case for budget dollars, speaking at a podium, being interviewed by a reporter, or simply speaking up in a staff meeting, your voice is important. Brenda Viola's "HEARD" method was developed during her years as a news anchor/reporter and also addresses the pitfalls to speaking effectively while underscoring the importance of listening, too. Good communication is a key to success in business and in life. This webinar will empower you to connect the dots to get your message across.
Brenda Viola, Vici Communications, LLC (Florida)
9 a.m.
Programming, Partnership, and Burnout (Programming)
Register
There's a lot to consider when we are planning programs. In this presentation, you will learn about using connected learning principles and co-designing to develop programs for your patrons. We'll learn the difference between partnerships and supporters, and how to identify them using community asset mapping. Create successful programs without burnout!
Kym Powe, Children/Young Adult Consultant, Connecticut State Library (Connecticut)
10:30 a.m.
Can't We All Just Get Along? (Internal Communications)
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Interpersonal relationships have a direct effect on a library’s organizational culture. Misunderstandings and confusion can lead to negativity at the workplace. Negativity leads to less productivity, employee dissatisfaction and turnover.
Using concepts as diverse as verbal judo and theatre improv, Michelle will discuss strategies for how we can improve our connections with and between our coworkers. We will also consider ways to approach challenging conversations, and methods to improve employee relationships and manage conflict.
Michelle Dennis, Head of Public Services, Hedberg Public Library (Wisconsin)
10:30 a.m.
Board Games in the Library (Programming)
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Board games have never been so popular, with immense social, educational, and creative opportunities for libraries. Join us to learn the key practical considerations for choosing games and organizing game events. Get up to speed on the vast range of hands-on games, from cooperative problem-solvers to Dungeons & Dragons to Pokémon card tournaments. Let the games begin!
David McHugh, Teaching Faculty Member, UW-Madison iSchool (Wisconsin)
12 - 12:30 p.m.
Stretch Break
Register
Take some time for yourself on this lunch break. Stretching can help decrease your stiffness, increase your range of motion, and improve your posture. Make sure you register ahead of time so you receive the link to sign in. All you need is a chair and yourself. Get ready to relax!
Stretch Break
Register
Take some time for yourself on this lunch break. Stretching can help decrease your stiffness, increase your range of motion, and improve your posture. Make sure you register ahead of time so you receive the link to sign in. All you need is a chair and yourself. Get ready to relax!
1 p.m.
Effective Email Etiquette (Internal Communications)
Register
All of us send email every day. However, have you ever considered what makes for an effective email that will be read and understood by the recipient? As a primary means of communication with colleagues and the public, it is important to consider the most effective ways to compose email. In this webinar, you will learn: how to draft clear and concise subject lines, how long is too long for an email, when to CC or BCC, the perils of email public records, and more.
Doug Crane, Director, Palm Beach County Library System (Florida)
Effective Email Etiquette (Internal Communications)
Register
All of us send email every day. However, have you ever considered what makes for an effective email that will be read and understood by the recipient? As a primary means of communication with colleagues and the public, it is important to consider the most effective ways to compose email. In this webinar, you will learn: how to draft clear and concise subject lines, how long is too long for an email, when to CC or BCC, the perils of email public records, and more.
Doug Crane, Director, Palm Beach County Library System (Florida)
1 p.m.
Better Than "Normal": Assessing and Adapting to Changing Programming Needs (Programming)
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Are you struggling to get your storytimes “back to normal”? Are you frustrated by ever-increasing demands for programming accompanied by lower attendance numbers and shrinking budgets? In this presentation, Youth Services Librarian Jennifer Wharton will explore how the Matheson Memorial Library has assessed its resources and the needs of the community, both before and after COVID, and moved to a new programming model that can be adapted to different communities.
Jennifer Wharton, Youth Services Librarian, Matheson Memorial Library (Wisconsin)
Better Than "Normal": Assessing and Adapting to Changing Programming Needs (Programming)
Register
Are you struggling to get your storytimes “back to normal”? Are you frustrated by ever-increasing demands for programming accompanied by lower attendance numbers and shrinking budgets? In this presentation, Youth Services Librarian Jennifer Wharton will explore how the Matheson Memorial Library has assessed its resources and the needs of the community, both before and after COVID, and moved to a new programming model that can be adapted to different communities.
Jennifer Wharton, Youth Services Librarian, Matheson Memorial Library (Wisconsin)
2:30 p.m.
Jeopardy! Libraries! Democracy! (Closing Session)
Register
What do America's Favorite Quiz Show, libraries, and democracy have in common? That is what we will be exploring with nine-time JEOPARDY! champion Dr. Ben Chan. Put on your thinking cap, because there will be interactive trivia... because trivia isn't trivial. That, at any rate, is what Dr. Chan hopes to show.
Ben Chan, Assistant Professor of Philosophy, St. Norbert College (Wisconsin)
Jeopardy! Libraries! Democracy! (Closing Session)
Register
What do America's Favorite Quiz Show, libraries, and democracy have in common? That is what we will be exploring with nine-time JEOPARDY! champion Dr. Ben Chan. Put on your thinking cap, because there will be interactive trivia... because trivia isn't trivial. That, at any rate, is what Dr. Chan hopes to show.
Ben Chan, Assistant Professor of Philosophy, St. Norbert College (Wisconsin)