Thursday, January 22:
9 am: Stop the Whining: How to Complain Effectively
Pat Wagner, Educator and Instructional Producer
Pattern Research, Inc.
Denver, Colorado
If we describe whining as complaining ineffectively, then it seems possible to learn how to ask for what we want more competently. To be more influential, we have to learn to get our own act together, build a support network, and make sure we know the facts. A combination of data and good interpersonal skills work better than accusations and whimpering. Learn how to become better at problem solving and decision making in the library instead of adding negativity to a situation.
9 am: Stop the Whining: How to Complain Effectively
Pat Wagner, Educator and Instructional Producer
Pattern Research, Inc.
Denver, Colorado
If we describe whining as complaining ineffectively, then it seems possible to learn how to ask for what we want more competently. To be more influential, we have to learn to get our own act together, build a support network, and make sure we know the facts. A combination of data and good interpersonal skills work better than accusations and whimpering. Learn how to become better at problem solving and decision making in the library instead of adding negativity to a situation.
10:30 am: What You Need to Know About Library Technology
Roy Tennant, Senior Program Officer
OCLC Research
San Mateo, California
Now that the revolutionary change that the Internet caused in libraries has largely been absorbed, what are the technologies that may change what we do or how we do it in the future? What changes to our metadata infrastructure will we need to weather? What new opportunities will these potential changes provide? This and more will be explored in a rollicking look at where we've been and are going in the near future.
Roy Tennant, Senior Program Officer
OCLC Research
San Mateo, California
Now that the revolutionary change that the Internet caused in libraries has largely been absorbed, what are the technologies that may change what we do or how we do it in the future? What changes to our metadata infrastructure will we need to weather? What new opportunities will these potential changes provide? This and more will be explored in a rollicking look at where we've been and are going in the near future.
1 pm: Listening to the Future of Libraries
Daniel W. Rasmus, Founder
Serious Insights LLC
Sammamish, Washington
Daniel W. Rasmus will offer you a journey through the uncertainties that will shape the future of libraries and provide you with tools to help navigate your future. Rasmus will discuss issues of place, purpose, relevance and reinvention as it pertains to public libraries.
Daniel W. Rasmus, Founder
Serious Insights LLC
Sammamish, Washington
Daniel W. Rasmus will offer you a journey through the uncertainties that will shape the future of libraries and provide you with tools to help navigate your future. Rasmus will discuss issues of place, purpose, relevance and reinvention as it pertains to public libraries.
2:30 pm: Six Essential Skills for One-on-One Tech Instruction
Crystal Schimpf, Training Consultant
Kixal LLC
Berkeley, California
Have you ever helped a library patron with a technology issue? Have you offered computer tutoring by appointment? One-on-one tech instruction happens every day in libraries, and every technology question presents an opportunity to teach new skills. Luckily, you don’t need to be a tech expert to provide effective tech instruction. Learn six practical training skills that will help boost your ability to help library patrons with technology questions.
Crystal Schimpf, Training Consultant
Kixal LLC
Berkeley, California
Have you ever helped a library patron with a technology issue? Have you offered computer tutoring by appointment? One-on-one tech instruction happens every day in libraries, and every technology question presents an opportunity to teach new skills. Luckily, you don’t need to be a tech expert to provide effective tech instruction. Learn six practical training skills that will help boost your ability to help library patrons with technology questions.
4 pm: Trigger Talks
The conference will conclude with 6, six-minute presentations on a variety of topics, by 6 different people. They are:
Dominic Frandrup, Waupaca Area Public Library
Kevin King, Kalamazoo Public Library
Marge Loch-Wouters, La Crosse Public Library
Ben Miller, Sauk City Public Library
Kay Rankel, Gillett Public Library
Cole Zrostlik, St. Croix Falls Public Library
Their short spiels should "trigger" ideas for the audience members. But, the presenters will have to get their ideas across in only six minutes.
Sound effects including blow horns (signifying being done), laugh tracks and applauses will be heard throughout the presentations, as if these were happening in front of a live audience.
Congrats to Ben Miller, our Trigger Talk Champion!
The conference will conclude with 6, six-minute presentations on a variety of topics, by 6 different people. They are:
Dominic Frandrup, Waupaca Area Public Library
Kevin King, Kalamazoo Public Library
Marge Loch-Wouters, La Crosse Public Library
Ben Miller, Sauk City Public Library
Kay Rankel, Gillett Public Library
Cole Zrostlik, St. Croix Falls Public Library
Their short spiels should "trigger" ideas for the audience members. But, the presenters will have to get their ideas across in only six minutes.
Sound effects including blow horns (signifying being done), laugh tracks and applauses will be heard throughout the presentations, as if these were happening in front of a live audience.
Congrats to Ben Miller, our Trigger Talk Champion!